Try to reset the motor to factory mode.
Somfy awning remote reset.
Press and hold my until the awning jogs.
Often you will need to reset your somfy rts remotes when they have an issue or malfunction.
The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
A jog is a brief in and out move of your motorized product.
If you can t get your somfy motor back to the factory settings with the reset procedure then something didn t go well.
Using the new telis 1 remote briefly press the programming button until the window covering jogs window covering has now learned the commands of the new telis remote.
A previously programmed remote can be used in order to add a new remote or channel to the motorized window.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
Verify if the transmitter operates the awning.
They can operate the remote while sitting without having to point it at the covering.
Immediately press my to stop the awning.
Cassette awnings using a sunea rts motor.
3 8 3 reset procedure for rts and io motors.
Test the awning for proper operation.
As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes.
All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating.
There are 4 things that can go wrong.
The awnings are operated with buttons on the motor control or by a remote control.
When you want to reset your somfy remote control here s what you need to know.
Standard awnings using a sunea rts motor.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
If you cleared the open close stop settings on the motor go to appendix b on page 17 to reset them.
Press and hold the program button on the back of the remote until the awning jogs.
Press and hold my and up until the awning begins to move in then release.
Your limits are now set.
When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again.
If the remote control stops working with the awning it needs to be reset.
When something goes wrong while programming your somfy rts motor sometimes it s best to just reset it to the factory settings so you can start from a clean.
Links from the video.
Your remote transmitter is now reset to operate your motorized awning.
If not return to this page and repeat the procedure listed above.